Last updated: August 12, 2025
Sabhayata Softech Pvt Ltd provides digital heritage tour content in the form of audio guides, video guides, and in-app navigation experiences for heritage sites.
Since all our products are digital content, there is no physical shipping of goods.
Delivery Method:
Once your payment is successfully processed via Razorpay, the purchased content will be unlocked and made available in your mobile application account.
You can access it immediately by logging in to the app on your device.
Delivery Timeframe:
Digital content is delivered instantly upon successful payment. In rare cases, delivery may take up to 15 minutes
due to network delays or payment confirmation issues.
Delivery Confirmation:
A confirmation of your purchase will be sent to your registered email address. The content will also appear in your “My Purchases” or equivalent
section within the app.
Non-Delivery Issues:
If you do not receive access to your purchased content after payment, please contact our support team at [support@culturaapp.in] with your payment details,
and we will resolve the issue promptly.
Geographical Availability:
Our digital content is available for purchase and download in all regions where our app is accessible.