Culturaapp.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on the Cultura Heritage Tour Guide App in Google Play Store. This Privacy Policy applies to current and former users of the Cultura Heritage Tour Guide App. By using the Cultura Heritage Tour Guide App, you agree to this Privacy Policy.
The Cultura Heritage Tour Guide App is a property of Sabhayata Softech Pvt Ltd, an Indian Company registered under the Companies Act, 2013 having its registered office at: 1 Aparna County, Miyapur, Hyderabad, Telangana 500 049.
Email address
We use your email address to create an account for you and to authenticate you when you login to your account. If you choose
to use "Continue with Google" to login to your account, we will use your email address to authenticate you.
We use your email address to respond to your requests or questions. We may contact you using your email address
to send you promotional emails. You can opt out of receiving promotional emails from us by clicking the "Unsubscribe" link in the email.
Payment information
We collect payment information from you to process your payments. We use RazorPay to process your payments. We do not store
your payment information on our servers.
Location
We use your precise location to be shown in the map view of the app along with the monuments shown in the
map view. Since heritage monuments (for e.g. at Mahabalipuram) are often located close to each other
(within 10 meters), we need to use your precise location to show your location with respect to the monuments in the map view.
We do not share your location with any third parties. We do not store your location data on our servers.
Purchase history
We use your purchase history to make product functionality available to you as per your purchase. If you have purchased a tour
for a given city, we will make the online tour guide content for that city available to you.
We retain your email address and purchase history for the duration of your account. You can delete your account and all your email address and purchase history data by visiting https://culturaapp.in/user/delete_account_form. Your location data is processed in real-time and not permanently stored.
You have the right to access, modify or delete your personal information. To exercise these rights, please contact us at support@culturaapp.in or by visiting https://culturaapp.in/user/delete_account_form.
Our app uses Google Play Services, Google Maps API, and RazorPay, each with their own privacy policies.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Customer Support,
Sabhayata Softech Pvt Ltd,
1, Aparna County,
Miyapur, Hyderabad, Telangana 500 049
Email: support@culturaapp.in
If you have any questions about this Policy or other privacy concerns, you can also email us at support@culturaapp.in